LKQ Customer Care |
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| LKQPowertrain.com
was created to help you quickly source powertrain
replacement components. No other automotive supplier
can match our breath and depth of quality powertrain
components. |
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It’s FAST –
Submit your request and we’ll let you know
what’s available within 24 hours. All the
parts we source will be available for immediate
shipment. No waiting. Orders can be placed immediately
upon callback or through our toll free number.
It’s VAST -
Your inquiry will trigger a parts search throughout
our entire network. With over 25,000 components
on the shelf and ready to sell, your chances
of finding what you need are second to none.
Not only are we able to see inventory of dismantled
parts, we can see the complete inventory of
vehicles waiting to be dismantled!
It’s EASY -
There’s no need to call multiple suppliers
to see who has the part or to find the remanufactured
equivalent. With LKQ you get all the options
from one source.
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| Payment Options |
| We acccept all types of
credit cards, money orders, cashiers checks
and personal checks. Products will not ship
until funds have cleared. |
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| Standard Freight
Delivery, normally 3-10 business days |
Heavy or odd shaped item(s)
must be shipped alone via ground freight
(freight trucking company). Usually, oversized
item(s) arrive within 3-10 full business
days after leaving the warehouse. Most oversized
item(s) leave the warehouse within 2 full
business days. We cannot offer expedited
shipping for oversized item(s). The freight
trucking company is not responsible for
unloading the item(s) from the truck or
carrying the item(s) into the building.
Your item is likely to be heavy and large;
therefore, we recommend that have a forklift
or some other mechanical tool to unload
the item and bring it inside.
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The delivery company will contact you by
phone to schedule a delivery date and time
window.
• We will ship all heavy or odd shaped
part(s) via freight truck to either a business
with docking capabilities or local freight
terminal. Residential deliveries are assessed
and additional fee.
• Typically, there
will be a minimum of a four-hour timeframe
for the delivery and an adult must be available
to accept, inspect, and sign-for the delivery.
• The item will be delivered
to your designated shipping address. The
freight delivery company is not responsible
for unloading the item from the truck or
carrying the item into the building.
• Your package is likely to be heavy
and large; therefore, we recommend that
you have someone with you to help unload
the item from the truck and carry it inside.
• The total charge does not include
inside delivery, removal of cartons. |
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| Note: |
| Upon delivery of
your order, you should immediately inspect
the cartons for any potential damage that
may have occurred during shipment. Carefully
inspect the packaging as well as the contents
of the package. It is normal for the carton
to show some wear; however, if the material
inside the carton is damaged, follow these
steps: Accept the package, but make a note
of the damage on the shipping receipt, sign
and date it. The delivery person should
also sign the slip and leave a copy for
your records. Contact a Customer Service
Specialist immediately by calling 866-519-7145.
Please have your order number available
when you call.
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